Frequently Asked Questions: Q: How do I change my withholding allowances on Form W-4?
A: You must submit a new Form W-4, Employee’s Withholding Allowance Certificate, to the MUHA Human Resources department to change your withholding allowances. This form must be completed and delivered to the Human Resources office which is located at 163 Rutledge Ave, Calcote Building. Human Resources cannot accept a fax or any kind of copy: they must have the original.
On Line 6, if you wish to add a Tax Add on Amount, please specify if the additional amount is for Federal Only, or Specific Amount for Federal and Specific Amount for State. Please put your Phone Extension at the top of the W-4 Form in case Human Resources has the need to communicate with you regarding your W-4 Form. If you have any questions please call the Human Resources department: if your last name begins with A-G, please call Victoria Cope 2-0838; if your last name begins with H-M, please call Alison Cox 2-3555; if your last name begins with N-Z, please call Donna Bouissey 2-1004. Human Resources hours of operation are 8am-5pm. | DIRECT DEPOSIT QUESTIONS: |
Q. How long does it take to change a direct deposit?
A. If you wish to change or stop a direct deposit, you must notify the Payroll Department in writing at LEAST 8 DAYS BEFORE PAYDAY. Remember that it is mandatory that you have Direct Deposit or a Pay Direct Debit Card in order to work at MUHA.
Q. What do I need to do to change my direct deposit?
A. Fill out and read the DIRECT DEPOSIT form. Attach a voided check, copy of bank account card or a letter from your bank. An account number and ACH routing/transit number is required for each account. Your request will not be processed without one of these for each account. Failure to provide proper account information could cause a delay in your paycheck being deposited. HANDWRITTEN ACCOUNT NUMBERS, ATM CARDS, AND DEPOSIT RECEIPTS, SLIPS OR STATEMENTS ARE NOT ACCEPTED.
Q. What happens to my money if my direct deposit account is closed.
A. Please make sure your direct deposit has stopped with Payroll before closing your account. Otherwise, the funds will be returned to MUHA and cause delay in receiving your paycheck. Please understand that if you close your account before notifying payroll, you will not receive a salary payment until the bank returns the funds to the Hospital. This can take approximately 5 to 7 business days. You will need to provide Payroll with new account information so that your money can be transferred into the new account when it is returned to the Hospital.
Q. Will the money always be in my account on pay day?
A. We always recommend that you make sure the money has been deposited in your account before writing checks. Note: Funds should be available in your account on the actual payday at a time determined by your bank (s).
Q. Who do I contact about direct deposit?
A. Return the form to the MUHA Payroll Department, Room 502 Harborview Office Towers, 19 Hagood Avenue, MSC 807, Attn: Kay Passailaigue or Susan Black. The form and the bank account information may be faxed to payroll at 792-8591. Call or email the payroll department. Kay, 792-8076 (passailk@musc.edu) or Susan, 792-4904 (blackss@musc.edu) if you have any questions concerning direct deposits.
Q. How many direct deposit accounts can I have?
A. You are allowed three direct deposit accounts. On your 2nd and 3rd direct deposit accounts you will need to specify a designated $ amount. If there are not enough monies to deposit the specific amounts you requested in your 2nd or 3rd account, it will automatically be deposited in your primary account.
Q. How can I contact the retirement system?
A: They can be contacted as follows:
1) Phone: 1-800-868-9002
2) Their website is www.retirement.sc.gov
3) Their Mailing Address is:
South Carolina Retirement Systems
Attn. Customer Service
PO Box 11960
Columbia, SC 29211-1960 Q. Can I borrow money on my Retirement account?
A: No, the retirement system has no provisions for this. Q. How can I get a statement of my retirement?
A: You may contact the retirement system’s customer service department at their website, phone number or mailing address. Q. How can I obtain a member handbook?
A: You can go to the retirement system website, www.retirement.sc.gov under members and print or review the member handbook.
Q. Where can I find more information about benefits?
A: Go to the Employees' Benefits Reference Page for more information about benefits.
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